Faculty Research and Publications

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    Measuring the Competitiveness Factors in Telecommunication Markets
    (Competitiveness in emerging markets, 2018) Rahman, S.; Nekmahmud, Md.
    The telecommunication sector has emerged as one of the fastest-growing technology markets in the world. This chapter examines the competitiveness of key factors in telecommunication markets, with a particular focus on service quality and customer satisfaction. The study is primarily descriptive in nature and is based on a combination of primary and secondary data. It proposes an approach for developing a conceptual framework that integrates service quality, competitive factors, customer satisfaction, and customer loyalty within telecommunication markets. The constructed model and hypothesis development identify six independent competitive factors. Among these, value-added services (VAS), price and tariff, convenience, and customer care are found to have a positive and significant influence on customer satisfaction. In contrast, communication and coverage, as well as sales promotion, are found to have a negative influence on customer satisfaction in telecommunication markets. The chapter further emphasizes emerging telecommunication markets, highlighting seven key features that arise from ongoing changes: technological advancements, government laws and regulations, value-added services, social media demand, sales promotion strategies, user behavior, and market competition. A summary of the main findings is presented, along with managerial implications and practical recommendations for telecommunication markets. The chapter provides useful insights for researchers to develop new perspectives and for service providers to enhance customer retention based on the study’s findings.
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    Organizational Conflict – an HR Challenge in the 21st Century: Bangladesh Perspective
    (The Chartered Secretary, 2008) Zaidi, R.; Rahman, S.
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    Perception and Awareness of Bangladeshi Companies to Go For Green Marketing: A Study on Mobile Phone Sector
    (Australia and New Zealand Journal of Social Business, Environment and Sustainability, 2015) Barua, M.; Haque, S.; Rahman, S.; Rokan, M.
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    Corporate Managers’ Motivation and CSR Performance: A case of Bangladesh Banking Sector
    (Transnational Corporations Review, 2011) Rahman, S.; Pervin, J.
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    Challenges of Sustainability Education: The Case of Private Universities
    (Interdisciplinary Journal of Contemporary Research in Business, 2010) Sobhani, F.; Shahbuddin, A.; Amran, A.; Rahman, S.
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    The Role of Government in the Promotion of CSR, the Case of Bangladesh Banking Sector
    (Australian Academy of Business & Finance Review, 2015) Rahman, S.
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    Corporate Social Responsibility in Bangladesh – The Role of Islami Bank Bangladesh Limited
    (International Journal of Excellence in Islamic Banking and Finance, 2013) Rahman, S.; Faruq, A.U.F.
    This paper analyses the CSR Role of Islami Bank Bangladesh Limited targeted to contribute in the economic, social and environmental betterment of Bangladesh as well as for its citizens Methodology-For the purpose of this study, Content Analysis has been considered as the most appropriate research method. To understand the role of IBBL in CSR activities in Bangladesh, a content analysis has been conducted utilizing relevant articles, books, periodicals, annual reports and websites Findings-The study reveals that IBBL is making significant contribution towards Bangladesh society through its CSR activities. It is evident that IBBL effectively addresses the social, environmental and economic concerns of Bangladesh within its limits Research limitations-This study is based on content analysis, which requires the access to all relevant information, which is limited in case of IBBL, except the Annual Reports, websites and a few journal articles on the CSR activities of this bank Practical implications: This study will be a useful tool for future researchers. This study will also be a good source of information for different users like government, NGOs and civil society members. Originality-The number scholarly work on CSR in Bangladesh from Islamic perspective is very limited. Moreover, there has been no prior work on IBBL’s CSR performance except a study on IBBL’s CSR by in healthcare. So, a study on the CSR role of IBBL is an original contribution to literature
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    Evaluation of Definitions: Ten Dimensions of Corporate Social Responsibility
    (World Review of Business Research, 2011) Rahman, S.
    This paper reviews historical definitions of corporate social responsibility and identifies ten major dimensions across social, economic, political, and environmental contexts. Using content analysis, it argues that CSR has evolved through multiple emphases rather than through a single fixed definition.
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    Communication-That Works
    (Panjeree Publications, 2007) Khan, A.U.; Rahman, S.
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    Perceptions of Corporate Social Responsibility by Bangladeshi Managers: An Exploratory Study
    (International Review of Business Research Papers, 2010) Duarte, F.; Rahman, S.
    This paper contributes to addressing the paucity of works on corporate social responsibility (CSR) in Bangladesh by reporting on the findings of an exploratory study conducted in Dhaka in 2009 for the purpose of examining the views of a group of Bangladeshi managers from various sectors in relation to CSR. The findings revealed a significant level of awareness among the participants about CSR-related concepts and practices. They also showed awareness of the barriers that prevent a more widespread adoption of CSR in Banglades
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    Socio-Economic Development in Bangladesh - The Role of Islami Bank Bangladesh Limited
    (World Journal of Social Sciences, 2011) Rahman, S.; Pervin, J.; Jahan, S.; Nasrullah, N.; Begum, N.
    This article presents the role of Islami Bank Bangladesh Limited (IBBL) towards the socio-economic development of Bangladesh. The study analyses various published texts, articles, websites and recent annual report of IBBL through a content analysis. Key findings of this study manifest the different areas of socio-economic development in Bangladesh by IBBL like generating employment, earning foreign remittance, strengthening rural economy, promoting ecology and green banking, boosting industrialization, developing the SMEs, assisting in foreign trade (import-export), developing the housing sector, contributing to the national exchequer and performing corporate social responsibility (CSR). This study also identifies IBBL’s contribution to Corporate Social Responsibility in Bangladesh as well as its significant contribution to the national exchequer
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    Corporate Social Responsibilities - stakeholders’ perception
    (Bangladesh Journal of Medical Science, 2010) Rahman, S.; Jahan, S.; McDonald, N.
    Purpose This paper analyses the CSR Role of Islami Bank Bangladesh Limited targeted to contribute in the economic, social and environmental betterment of Bangladesh as well as for its citizens Methodology For the purpose of this study, Content Analysis has been considered as the most appropriate research method. To understand the role of IBBL in CSR activities in Bangladesh, a content analysis has been conducted utilizing relevant articles, books, periodicals, annual reports and websites Findings The study reveals that IBBL is making significant contribution towards Bangladesh society through its CSR activities. It is evident that IBBL effectively addresses the social, environmental and economic concerns of Bangladesh within its limits Research limitations This study is based on content analysis, which requires the access to all relevant information, which is limited in case of IBBL, except the Annual Reports, websites and a few journal articles on the CSR activities of this bank Practical implications This study will be a useful tool for future researchers. This study will also be a good source of information for different users like government, NGOs and civil society members. Originality The number scholarly work on CSR in Bangladesh from Islamic perspective is very limited. Moreover, there has been no prior work on IBBL’s CSR performance except a study on IBBL’s CSR by in healthcare. So, a study on the CSR role of IBBL is an original contribution to literature
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    Economic Development in Bangladesh: The Role of Islami Bank Bangladesh Limited (IBBL)
    (IIUC Studies, 2012) Rahman, S.; McDonald, N.
    This paper presents the role of Islami Bank Bangladesh Limited (IBBL) in the recent economic development of Bangladesh. The study analyses published texts, articles, websites, and annual reports of this bank through a content analysis. Key findings of this study manifest the contribution of this bank in different areas of economic development in Bangladesh, such as generating employment, earning foreign remittance, strengthening the rural economy, promoting ecology and green banking, boosting industrialization, developing SMEs, assisting in foreign trade (import-export), and developing the housing sector. This study also identifies IBBL’s significant contribution to the national exchequer. This paper contributes to the field of economic development in Bangladesh and highlights the role of IBBL, thereby filling the gap in the literature in this specific area.
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    Measuring the competitiveness factors in telecommunication markets
    (Competitiveness in Emerging Markets: Market Dynamics in the Age of Disruptive Technologies, 2018) Nekmahmud, M.; Rahman, S.
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    The Effects of Financial Attitudes, Financial Literacy and Health Literacy on Sustainable Financial Retirement Planning: The Moderating Role of the Financial Advisor
    (Sustainability, 2023) Mustafa; W. M. W., Islam; M., Asyraf; M., Hassan; M., Royhan; P., Rahman; S.
    This study investigates how financial attitude, financial literacy, and health literacy shape sustainable retirement planning among self-employed individuals in Malaysia, and whether financial advisors moderate these relationships. Using structural equation modelling on survey data, it finds significant links among these variables and highlights the importance of advisory support.
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    The 21st century barriers to marital union among Muslim health workers: The Islamic panacea
    (IMAN Medical Journal, 2022) Muhammad; D., H.; &, Abiola; M., O.
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    A Review of Corporate Social Responsibility (CSR) Theories and an Assessment of the CSR Practices in Banking Industry: Bangladesh Perspective
    (International Journal of Ethics in Social Sciences, 2021) Haque, A.; Uddin, M.; Rahman, S.
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    Auditing and Sustainability Accounting: A global examination using the Scopus database
    (Sustainability, 2022) Thottoli, M.M.; Islam, M.A.; Sobhani, F.A.; Rahman, S.; Hassan, M.S.
    Purpose: Sustainability accounting measures performance toward sustainability and ensures accountability in the provision of conventional accounting information. A compliance audit involves a comprehensive examination of an organization’s adherence to regulatory requirements. Compliance audit reports evaluate the effectiveness and rigor of regulatory compliance measures, security guidelines, risk management processes, and internal control systems within the context of both compliance auditing and sustainability accounting. Auditing plays a critical role in ensuring that financial information-related standards and conventions are properly followed. Accordingly, this study aims to explore the conceptual structure of auditing and sustainability accounting through a bibliometric analysis, with the objective of enhancing understanding in this field. Design/methodology/approach: This study employs bibliometric analysis to examine research on compliance audits published between 2000 and 2021. The sample consists of 330 research articles retrieved from the Scopus database, limited to articles and review papers within the business domain. The study also assesses the applicability of Bradford’s law and Lotka’s law. Findings: The bibliometric analysis reveals key trends in auditing and sustainability accounting research, indicating that compliance auditing remains an emerging field that continues to face challenges in gaining prominence within mainstream accounting and auditing research. The concentration of highly cited articles among a limited number of authors further suggests that the field remains relatively specialized. However, there has been a notable increase in the number of publications between 2009 and 2021. The study also identifies leading Scopus-indexed journals, influential authors, and collaboration networks. Based on the literature, several research gaps are highlighted, along with directions for future studies. Research limitations/implications: The analysis is limited to data sourced exclusively from the Scopus database, which may introduce certain limitations and potential biases in the findings. Originality/value: This study contributes to the literature by examining recent developments in compliance auditing and sustainability accounting, identifying existing research gaps, and proposing avenues for future research in this evolving field.
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    The Effects of Liquidity Risk and Interest-Rate Risk on Profitability and Firm Value among Banks in ASEAN-5 Countries
    (Journal of Reviews on Global Economics, 2019) Ebenezer, O.; Islam, M.A.; Yusoff, W.; Rahman, S.
    This study explores the issues relating to liquidity risk and interest-rate risk, recognizing that existing studies are mostly vague in emerging and developing markets. A panel data estimation technique is employed based on data extracted from 63 commercial banks in ASEAN-5 countries over the period 2009 to 2017, yielding 567 observations. The empirical results reveal that the loan-to-deposit ratio has a positive and significant effect on firm value, while the liquid asset ratio and interest-rate risk (net interest margin and asset interest yield) have a negative and significant effect on firm value in ASEAN. The loan-to-deposit ratio also has a positive and significant impact on return on assets, whereas interest-rate risk and bank size have a significant negative effect on return on assets for ASEAN banks, while GDP and inflation have a positive and significant effect on return on assets. In addition, liquidity risk has a negative and significant effect on return on equity, while interest-rate risk has a positive and significant effect; bank size has a significant negative effect on return on equity, while the inflation rate has a positive and significant impact on return on equity. Hence, this empirical study provides implications emphasizing the need for banks to adhere to prudential and regulatory guidelines and to ensure effective corporate management with respect to liquidity exposure, which is capable of critically affecting banks’ profitability and firm value. The dynamics of interest rate volatility in the banking operating environment necessitate that financial institutions adopt sound risk management practices in order to obtain higher valuations, achieve better financial performance, and experience diminished costs of financial distress. This is useful for policy implementation in ASEAN economies and suggests that further studies can explore the interaction between abnormal loan growth and non-performing loans using a robust econometric model.